MedMinds Learning Centre
Refund & Cancellation Policy
Effective: 7 September 2026
This policy explains how refund, cancellation and payment-dispute requests are handled for digital MedMinds services.
1. Before purchasing
Please review the plan, duration, included products, currency and payment provider before paying. Digital access may begin immediately after verified settlement.
2. Refund requests
If you believe you were charged incorrectly, paid twice, did not receive the purchased access, or experienced another material payment problem, contact us promptly at admin@medmindslc.online with the account email and payment reference. We will investigate the provider record and your entitlement history.
3. Digital-content use
Where the law permits, extensive use or consumption of immediately delivered digital content may affect refund eligibility. Mandatory consumer rights in your country are not waived by this policy.
4. Provider refunds and disputes
Refunds may be processed through the original payment provider. A full refund or confirmed payment dispute may revoke only the entitlement created by that transaction. Independent active subscriptions or administrator-granted access should remain intact.
5. Cancellations
Current international Phase 3 Whop access is configured as fixed-term access unless a checkout explicitly states that it renews. Fixed-term access normally expires at the stated date without an automatic renewal. If recurring plans are introduced, the renewal terms and cancellation method will be shown before purchase.
6. Processing time
Approved refunds can take additional time to appear depending on the payment provider, bank, card network or mobile-money operator. MedMinds cannot control settlement time after a refund has been released by the provider.